Technology Support
Tracontime (Pty) Ltd offer’s a 24/7 365 days customer care and support service for your platform. Also our web-based management tools ensure that you stay connected and have access to support immediately. All devices are constantly monitored for connectivity and performance.
Network Connectivity
We offer a highly reliable and secure, network services, that provide coverage along with a powerful network operations center for support of large-scale custom deployments.
Free Software Updates
We are constantly improving our platform with new features as technology improves. No extra software costs or upgrading hardware, All improvements are on the Web.
Secure Server Hosting
Our Platform has the prestigious, ISO/IEC 27001:2005 (“ISO 27001”) information security-related certification. ISO certification means the M2M data that we process and transport on behalf of our customers maintains the strictest levels of confidentiality, integrity and availability.
Fitment Services
We appoint Vesa approved fitment, centers, who are trained to fit your device, they have no access to confidential inform-ation or access to your web platform. We also are able to get to your premises and install the devices for large fleets. Quality fitments means consitant connectivity.
Devices
Our Devices can be enabled for virtually, any telemetric solution. Our devices support Garmin’s Fleet Manage -ment Interface (FMI optional) Wireless data and Internal battery back-up on the MT-Gμ allows for continued operation when main input power is removed.
SMS Gateway
Our SMS Gateway is hosted and maintained by Clickatell, your account can be maintained directly with automatic credits card top ups. This is the most cost effective communication solution available. Clickatell supports their gateway 24/7.
